Hello NebulaMarket community! We want to be 100% transparent with you regarding recent service disruptions and how we are handling them.
1. ChatGPT Service Incident & Refund Policy
A few days ago, we announced the return of our ChatGPT service with 25 days of warranty and high stability. Unfortunately, right after the restock, an unexpected authentication code error caused a large number of accounts to stop working properly.
- What we did: We initially provided replacement accounts to every customer who claimed the issue.
- The secondary issue: Some of the replaced accounts experienced the exact same authentication bug.
- Our solution: To ensure you do not lose your money, we are now issuing full refunds for all ChatGPT incidents caused by this error.
We sincerely apologize for the inconvenience. We are currently fixing this issue, and ChatGPT will only return after undergoing strict, multi-day quality testing to guarantee 100% reliability.
2. Netflix FA 4K Revoke Wave
Our Netflix FA 4K accounts recently faced downtime due to a global revoke wave from Netflix, which is an external issue beyond our control.
- Immediate Action: Every user who opened a ticket received an instant refund.
- What’s Next: We are working on a new restock. The upcoming batch will feature premium quality to ensure zero errors moving forward.
Thank you for your patience and for trusting NebulaMarket!